Privacy Policy

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Privacy Policy

Effective Date: June 2026

Wren, Inc. (“Wren,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information handled through our website, platform, and related services.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We may collect information provided directly by users or generated through use of the platform, including:

  • Name and contact information

  • Company and account information

  • Billing and payment information

  • Purchasing, ordering, supplier, inventory, and transaction information submitted through the platform

  • Platform usage information

  • Device, browser, and technical information

  • Communications with Wren, including support requests and feedback

  • Information from connected third-party services authorized by the customer

How We Use Information

We may use information to:

  • Provide, operate, and maintain the Wren platform

  • Process subscriptions and payments

  • Support purchasing and procurement workflows

  • Improve platform performance and reliability

  • Provide customer support

  • Communicate with customers and users

  • Develop new products and features

  • Monitor platform usage and performance

  • Detect and prevent fraud, abuse, and security incidents

  • Comply with legal obligations

  • Enforce our agreements and policies

Aggregated and De-Identified Information

We may create and use aggregated, anonymized, or de-identified information for analytics, reporting, product development, benchmarking, operational improvements, and other lawful business purposes.

Such information is not intended to identify any individual person.

Information Sharing

We may share information with:

  • Service providers that help operate and support Wren

  • Cloud infrastructure providers

  • Payment processors

  • Customer-authorized integrations

  • Suppliers and third parties necessary to facilitate customer-requested transactions

  • Professional advisors such as attorneys, accountants, auditors, and insurers

  • Government agencies or authorities when required by law

  • Successors in connection with a merger, acquisition, financing, or sale of assets

We do not sell personal information in the ordinary consumer advertising sense.

Data Security

Wren uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or misuse.

No method of transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain information for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Third-Party Services

Our platform may connect with third-party suppliers, services, websites, or applications. Wren is not responsible for the privacy practices or content of those third parties.

Children’s Privacy

Wren is intended for business use and is not directed toward children under the age of 13.

Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on our website with a revised effective date.

Contact

Questions regarding this Privacy Policy may be directed to:

privacy@wren.app

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